Shipping Policy
Order Processing & Dispatch
At Ridge Outfitters, we’re committed to getting your order out quickly. All orders are processed and dispatched within 24 hours (Monday–Friday, excluding public holidays). Orders placed on weekends or public holidays will be dispatched the next working day.
Shipping Methods & Delivery Times
We only use reliable tracked delivery services to make sure your order arrives safely. Estimated delivery times are:
- USA Standard Tracked Shipping – 3–6 working days
- International Tracked Delivery – 5–15 working days (depending on location)
Please note: These are estimated delivery times. Delays may occasionally happen due to courier issues, weather, or customs for international orders.
Tracking Your Order
As soon as your order has been dispatched, you’ll receive a tracking number via email so you can follow your package’s journey. If you don’t see this email, please check your spam/junk folder or get in touch at support@getridgeoutfitters.com.
Shipping Costs
Shipping costs are calculated at checkout based on your location and chosen delivery method.
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Free U.S. Standard Shipping on Orders of 2+ Shirts
Customs, Duties, and Taxes
For international orders, customs, duties, and taxes may apply depending on your country’s regulations. These charges are not included in our shipping fees and must be paid by the customer. Please check with your local customs office for more information
Lost or Delayed Packages
If your order hasn’t arrived within the estimated timeframe, please contact us and we’ll work with the courier to locate your package.
Address Accuracy
Please double-check your shipping address when placing your order. Ridge Outfitters cannot be held responsible for delays or lost packages caused by incorrect details provided at checkout.
Contact Us
Have questions about shipping? Get in touch at support@getridgeoutfitters.com or through our Contact Us page